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At DelhiFashion, we want you to love every product you purchase from us. If for any reason you are not satisfied, we offer a simple and transparent return & refund process.
1. Eligibility for Returns
You can request a return if:
- The product is defective, damaged, or incorrect.
- The product is unused, unworn, and in its original packaging with tags intact.
- The return request is made within 7 days of delivery.
2. Items Not Eligible for Return
- Products purchased during clearance or final sale.
- Customized or altered items.
- Innerwear, socks, and hygiene-related products (for safety reasons).
3. How to Request a Return
- Contact our customer support team via support@delhifashion.com or call +91-8506005559
- Provide your order number, reason for return, and supporting images if the item is damaged.
- Our team will arrange for pickup or provide instructions for return shipping.
4. Refund Process
- Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed within 7–10 business days via your original payment method.
- Shipping charges (if any) are non-refundable, unless the return is due to our error.
5. Exchange Policy
If you wish to exchange your product for a different size, color, or item, please mention it in your return request. Exchanges are subject to stock availability.
6. Contact Us for Assistance
DelhiFashion
Owner: Shri Prakash
📧 Email: support@delhifashion.com
📞 Phone: +91-8506005559